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Accessibility Arrangements – Amazza Ltd. Ask ChatGPT

Accessibility Arrangements – Amazza Ltd.

Amazza invests significant effort and resources to provide all its customers with equal, respectful, accessible, and professional service. In accordance with the Equal Rights for Persons with Disabilities Law, 1998, and the regulations enacted under it, substantial efforts and resources are dedicated to implementing the necessary accessibility adjustments to ensure that individuals with disabilities can access services independently and equally.

Building Accessibility Arrangements

The following accessibility features are available at the customer service center located at 37 Nachshon Street, Petah Tikva:

  • Three accessible parking spaces near the main entrance: two for high-accessible vehicles and one for standard-accessible vehicles.

  • A continuous accessible path from the parking area to the accessible reception desk on the first floor.

  • An accessible elevator: cabin dimensions 1.40m x 1.10m, door width 80 cm.

  • An accessible reception desk for standing service and accessible seating for guests.

  • Assistive devices installed: an induction loop at the reception desk and a hearing assistance system in the meeting room.

  • An accessible restroom is available on the ground floor.

  • Identification and directional signage is in place.

  • Service animals are welcome at the customer reception area.

  • Assistance with form-filling is available upon request at the reception desk. A writing board can also be provided for signing documents.

Accessible Customer Service

  • Employee Training for Accessibility: Staff members receive training to increase awareness of accessibility issues and to gain practical tools for providing accessible service.

  • Accessible Telephone Service: The automated voice system is accessible, with clear speech and no background music.
    You may contact Amazza’s customer service center by phone:
    03-7212777, Sunday to Thursday, from 08:00 to 17:00.

Additional Contact Methods

Website Accessibility

Amazza believes in and promotes equal opportunities in the digital space for people with various disabilities and those using assistive technologies.

Website Accessibility Information

  • This site complies with the requirements of the Israeli Equal Rights for Persons with Disabilities (Service Accessibility Adjustments) Regulations, 2013.

  • Accessibility adjustments were made according to Israeli Standard 5568 and the WCAG 2.0 Level AA guidelines.

  • The site is optimized for display in popular browsers and for use on mobile devices.

Site Accessibility Features

The website includes an accessibility menu. Clicking the menu opens various accessibility tools. After selecting an option, please wait for the page to reload.

Available features in the menu:

  • Change color contrast (dark/light backgrounds)

  • Keyboard navigation

  • Increase font size (5 levels)

  • Highlight website links

  • Stop animations

  • Change font to a more readable style

  • Enlarge cursor and change its color (black/white)

  • Highlight headings

Disclaimer

Despite our best efforts to make all pages on the website accessible, some content may not yet be fully adapted, or suitable technological solutions may not yet be available. We are committed to improving site accessibility as much as possible, out of a belief in and commitment to providing access for all users, including those with disabilities.

Contact for Accessibility Issues or Suggestions

We are constantly working to improve accessibility across the company. If you encounter any issue or malfunction related to accessibility, we encourage you to inform us so we can address the issue and find a suitable solution promptly.

Accessibility Coordinator Contact Information
Name: Dalia Kimchi
Phone: 03-7212777
Email: sec@amza-ltd.com